About ECWORKS 311
ECWORKS 311 mobile application is a combination of tools and services that allow residents to report and track non-emergency issues directly to city departments. The customized app offers a service menu that gives...
ECWORKS 311 mobile application is a combination of tools and services that allow residents to report and track non-emergency issues directly to city departments. The customized app offers a service menu that gives concerned citizens an opportunity to report community issues and problems such as graffiti, potholes, stray animals, streetlight outages, damaged trees, weeds, garbage collection, street maintenance, abandoned vehicles, broken water lines, sewer issues, signage issues, street pavement and more. The steps are as simple as uploading a photo and giving a description of the issue. Residents will also be able monitor the progress of the issue. The app will recognize the location of the issue and also alert the citizen once the complaint has been received. The City of East Chicago continues to work in many efforts to resolve city-related issues for you. This is a part of East Chicago’s ongoing commitment to solve daily problems that citizens recognize every day in an efficient manner. Get involved in your community by downloading the App now. It’s simple and easy.
This app submits data to the City of East Chicago via a third party service, SeeClickFix. The handling of the data submitted to the City for servicing the issues submitted using this app is covered by the city's privacy policy which you may read here: http://www.eastchicago.com/page80/styled/index.html
Privacy Statement: SeeClickFix will handle and store your data as well. You can read SeeClickFix's terms of use here: http://seeclickfix.com/terms_of_use
Previous Versions
Here you can find the changelog of ECWORKS 311 since it was posted on our website on 2016-10-17 17:51:42.
The latest version is 6.0.1.4634 and it was updated on 2024-04-22 13:27:05. See below the changes in each version.
ECWORKS 311 version 6.0.1.4634
Updated At: 2022-03-14
Changes: This release includes:
- Location validation in request reporting allowing you to select between physical address and latitude/longitude for more accurate request locations
- Canned comments for organizations and service providers
- Bug fixes
ECWORKS 311 version 6.0.0.4616
Updated At: 2021-11-08
Changes: This release includes organizational filters including:
* Assigned to me (any Requests that have been assigned to you as a member of the organization)
* Due Date
* Geography
* Assignee
For organization members with appropriate roles, they will now be
able to view "Private" Requests when they sign in with their
membership credentials.
Also included is organization selection when users are members of
multiple organizations and map view improvements that curate Requests
based on your organization.
ECWORKS 311 version 5.3.3.4599
Updated At: 2021-05-27
ECWORKS 311 version 5.3.3.4595
Updated At: 2021-03-31
Changes: New features include:
- Ability to flag comments with harmful or objectionable content for moderation
- Added functionality for governments to address Requests
- Bug fixes for image capture and overall performance improvements
ECWORKS 311 version 5.2.1.4567
Updated At: 2020-07-09
Changes: - A new, more simple, easy-to-read card layout
- Dynamic card views for Requests submitted with and without photos, improving scrollability & load performance
- A tighter, more consistent relationship between Requests in map view and Requests in list view
- minor bug fixes
ECWORKS 311 version 5.1.4.4557
Updated At: 2020-07-07
Changes: This release includes:
- New icon designs
- Consolidated Comment section until activated
- Improved image loading
- Add multiple images in comment
- Included status change pill when changing statuses
- Improved commenting for local governments and service organizations
- Hot fix for Google SDK bug
ECWORKS 311 version 5.0.2.4544
Updated At: 2019-10-22
Changes: The new way to submit 311 requests includes:
Starting on map view with a location and/or a photo
Better location selection & validation
Quick search & filtering for Request Categories
A summary section to track progress
A more logical, intuitive flow to reporting
Guest reporting that doesn’t require login or registration
Improve photo uploads
Better error and requirement messaging for request information
ECWORKS 311 version 4.6.2.4531
Updated At: 2019-06-27
Changes: Maintenance update to ensure compatibility with future Google services.
ECWORKS 311 version 4.4.14.4467
Updated At: 2018-02-07
Changes: Improve start location in reporting
New, improved onboarding
Location tracking mode
Updated pin and status colors
Added branding message
Bug fixes & performance enhancements
ECWORKS 311 version 4.2.0.4099
Updated At: 2015-12-22
Changes: 4.2,• Support anonymous reporting,• Support issue vote withdrawal,• Support lost password,• Improved user profile statistics,• Retain issue search filters when map is moved,• Improved draft & map behavior when rotating device,• Improved report draft & map behavior when suspending/resuming app,• Improved registration error handling,• Improved UX for actions (voting, commenting, etc.) interrupted by login,• Improved place search,• Fixed bug with photo attachments,• Fixed account switching problem
Disclaimer
Official Google Play Link
We do not host ECWORKS 311 on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
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